How much does shipping cost?

Shipping is completely free on all orders within the United States. No minimum required.

How long will it take to get my order?

Orders are processed within 1–3 business days, and transit within the United States typically takes 7–10 business days. Full details are in your shipping confirmation email.

Where do you ship?

We currently ship across the United States only.

What is your return policy?

You can return any product for any reason within 14 days — no questions asked. We don’t charge a return or handling fee; the customer only covers the return shipping label. See our Refund & Return Policy for full details.

How do I track my order?

Once your order ships, you’ll get a confirmation email with a tracking number. You can also use our Track Your Order page anytime.

What payment methods do you accept?

We accept all major credit and debit cards, plus Apple Pay, Google Pay, Shop Pay, and PayPal.

Other questions?

Reach out anytime at contact@aloften.com or 1 (800) 513-7457. Our team responds within 24–48 hours, Monday to Friday, 8:00 AM – 4:00 PM.